Privacy Policy

At rovica.shop, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

When you visit rovica.shop, we collect certain information about your device, your interaction with the site, and the details necessary to process your orders. The types of information we collect include:

Personal Information: When you make a purchase, we collect personal information such as your name, email address, shipping address, payment information (credit card or PayPal), and phone number.
Device Information: As you browse our site, we automatically collect information about your device, including IP address, browser type, time zone, and certain cookies installed on your device.
Order Information: When you make a purchase, we collect details of the items you’ve purchased and related information necessary to process your order.

2. How We Use Your Information

We use the information we collect in the following ways:

To Process Orders: We use your personal information to fulfill orders, send confirmations, and provide updates on the status of your order.
To Communicate: We use your email address to send important communications, including order updates, promotional offers (with your consent), and customer service-related responses.
To Improve Our Website: We use device and browsing information to monitor the performance of our website, troubleshoot issues, and make improvements.
Marketing: With your permission, we may send you marketing emails about our store, new products, or special offers.

3. Sharing Your Information

We value your privacy and do not sell or share your personal information with third parties, except in the following situations:

Service Providers: We may share your personal information with trusted service providers (e.g., payment processors, shipping companies) to process transactions and deliver products.
Legal Requirements: We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

4. Cookies

Our website uses cookies to improve your browsing experience and gather information about how visitors interact with our site. Cookies are small data files stored on your device that help us enhance the performance of our site and provide a personalized experience. You can manage or disable cookies through your browser settings.

5. Your Rights

As a customer, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: If your information is inaccurate or incomplete, you can request an update.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-Out: You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. This includes keeping your order details for record-keeping, reporting, and legal obligations.

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. Once you leave rovica.shop, we are no longer responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated “Last Modified” date.